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Privacy Policy

Last updated: 2026-01-03

1) Who we are (Data Controller)

This website is operated by:

Sense-Tech Weighing Systems ApS
Bygade 43 A
DK-7173 Vonge
Denmark
Email (privacy): [ek@sense-tech.com]

We are the “data controller” for the personal data described in this Privacy Policy.

2) Scope

This Privacy Policy explains how we collect, use, share, and protect personal data when you visit https://www.kimax.com, create an account, contact us, or purchase products through our WooCommerce shop.

3) Personal data we collect

A. When you browse the website

  • Technical/usage data: IP address, device and browser information, pages viewed, approximate location (derived from IP), and similar log data.
  • Purpose: security, fraud prevention, troubleshooting, and performance.
  • Legal basis (GDPR): legitimate interests.

B. When you contact us

  • Contact data: name, email address, phone number, company, and message content (plus any information you choose to include).
  • Purpose: respond to inquiries, provide quotes/support, and keep records of communications.
  • Legal basis (GDPR): legitimate interests and/or steps prior to entering a contract.

C. When you create an account

  • Account data: name, email address, username, password (stored as a hash), and any profile information you add.
  • Purpose: provide account functionality, order history access, and faster checkout.
  • Legal basis (GDPR): performance of a contract.

D. When you place an order (WooCommerce)

  • Order data: name, billing/shipping address, email, phone number, company name (if provided), VAT number (if provided), order items, order totals, and order-related communications.
  • Purpose: process and deliver your order, provide customer service, handle returns/warranty, and meet accounting/tax requirements.
  • Legal basis (GDPR): performance of a contract; legal obligation (e.g., bookkeeping/tax).

E. Payments (WooPayments and PayPal)

  • Payment processing: Payments are processed by our payment providers (WooPayments and PayPal). We receive confirmation and transaction references needed to manage your order and handle refunds/chargebacks.
  • Card data: We do not intentionally store full payment card details on our website servers. Card details are handled by the payment provider.
  • Purpose: take payment, prevent fraud, handle refunds and chargebacks.
  • Legal basis (GDPR): performance of a contract; legitimate interests (fraud prevention).

4) Cookies and similar technologies

We use cookies and similar technologies for:

  • Necessary cookies (required for core site functions such as security, shopping cart, and checkout),
  • Analytics cookies (to understand how the website is used), and
  • other cookie categories as configured in our cookie consent tool.

We use the WebToffee GDPR Cookie Consent plugin to display a cookie banner, manage cookie categories, and (where configured) block non-essential cookies until you give consent. WebToffee supports cookie scanning and categorization and provides consent preference controls. See WebToffee documentation for general functionality:
Setup Guide and
Feature Walkthrough.

For a detailed list of cookies actually used on this website (names, purpose, duration), please see our Cookie Policy on kimax.com, which is generated/maintained based on your cookie scan configuration in WebToffee.

5) Google Analytics

We use Google Analytics to measure and understand how visitors use our website (e.g., pages visited, time spent, approximate location, device information). Google Analytics typically uses cookies or similar identifiers for this purpose.

Consent: Where required by law, Google Analytics will only be activated after you consent to analytics cookies through our cookie banner/preferences.

Legal basis (GDPR): consent (for analytics cookies where required).

6) Who we share your data with

We share personal data only as necessary for the purposes described above, including with:

  • Payment providers: WooPayments and PayPal (to process payments, refunds, and manage fraud/chargebacks).
  • Analytics provider: Google (Google Analytics), subject to your cookie consent settings.
  • Hosting/IT providers: our website hosting, maintenance, and security providers (as needed to operate the website).
  • Shipping/logistics providers: carriers and fulfillment partners (to deliver your order, if applicable).
  • Professional advisers (e.g., accountants, auditors, legal advisers) where necessary.
  • Authorities if required to comply with law or protect rights/safety.

Where third parties act as our “processors,” we require appropriate contractual protections (data processing agreements) and limit processing to our instructions.

7) International transfers

Some service providers (such as Google or payment providers) may process personal data outside the EU/EEA. Where applicable, we rely on recognized transfer mechanisms (such as EU Standard Contractual Clauses) and implement safeguards intended to protect your information.

8) How long we retain your data

  • Account data: retained while your account is active. You can request deletion (subject to legal requirements).
  • Order and invoice data: retained as required for accounting/tax and legal compliance.
  • Customer support communications: retained as long as necessary to handle your request and maintain reasonable business records.
  • Analytics data: retained according to our Google Analytics configuration and/or consent settings.

9) Your rights (GDPR)

If you are in the EU/EEA (or otherwise covered by GDPR), you may have the right to:

  • request access to your personal data,
  • request correction of inaccurate data,
  • request deletion (where applicable),
  • object to or restrict certain processing,
  • request data portability (where applicable),
  • withdraw consent at any time (where processing is based on consent; withdrawal does not affect prior processing).

To exercise these rights, contact us at [privacy contact email].

10) Security

We use appropriate technical and organizational measures designed to protect personal data (e.g., access controls and encryption in transit via HTTPS). However, no method of transmission or storage is completely secure.

11) Children

Our website and products are not directed to children, and we do not knowingly collect personal data from children.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.